Sun Mountain Stays
Services
Everything it takes to run your home to a hotel standard.
Flat 15% of net, one rate · monthly floor · in-house cleaning and laundry
Full-service means full service. We own the operating standard, the guest and asset experience across four domains, and every turnover in-house, so the standard never drifts and nothing falls through.
Why owners switch to us
We own what other managers outsource.
The quality of every stay, and your bottom line, is decided by the work most companies hand to the lowest bidder and stop watching. We don't.
We own the turnover
The people who reset the home work inside our operating system, on our schedule and our checklist, and the linens come back through the same standard rather than a rotating network of vendors. When it slips there is nobody to point at but us.
You're never one of hundreds
Founder-led, with the portfolio capped on purpose. A dedicated operator who knows your property by name, not a ticket in a call-center queue behind 400 other homes.
Run for profit, from data
Revenue isn't profit. We price, position, and time the calendar from real market data and optimize for what you actually keep, not a vanity top-line number that looks good in a report.
Short-term rentals break in two places: a clean that slips, and a rate nobody moved. Both of those are ours to hold.
The operating system
Six jobs, one team, none of them yours.
The work that makes a rental perform stays connected instead of being passed from vendor to vendor.
01 / Revenue
Your rate does not sit still.
Rates move daily against demand, seasonality, events and what the market is actually booking. Calendar rules, minimum stays and promotional pricing get worked the same way.
Repriced daily
02 / Guests
The guest problem does not become your problem.
Pre-arrival questions, access issues and stay support run through our guest operation, staffed 6am to 10pm Mountain, seven days a week.
7 days
03 / Distribution
Airbnb is one channel, not the business.
Listed and synced across ten or more booking channels, with availability managed in one place.
10+ channels
04 / Turnovers
The four hours between guests decide the review.
Cleaning, laundry, staging, supply levels and guest-readiness follow one checklist we can inspect and correct. The people who reset the home work inside our operating system, not a rotating list of whoever was free.
One standard
05 / Property
The house is checked, not merely cleaned.
Every stay gets a physical check. Damage, maintenance needs, missing inventory and presentation issues are documented and routed before they become the next guest's problem. Replacements come through group purchasing and trade accounts, so linens, appliances, hot tubs and furnishings cost less than retail.
Every stay
06 / Owner
You should not need a spreadsheet to understand your manager.
One statement each month: what the home earned, what it spent, what happened, and what needs deciding.
Monthly
Every turnover, run by us, not the lowest bidder.
Most managers hand the turnover to whoever is cheapest and stop watching. Ours is in-house, start to finish. Seven steps between one guest leaving and the next arriving, run in this order every time.
- 01Step 01
Checkout
Departure confirmed; the clock and the checklist start the moment the door closes.
- 02Step 02
Inspection
A trained set of eyes walks the home, damage, wear, and anything a guest would notice before a guest ever does.
- 03Step 03
In-house clean
The same cleaning team every time, working inside our operating system, resets the home to a documented standard.
- 04Step 04
Laundry
Linens cycle through one laundry standard we control, so a guest bed is never a gamble on whoever washed it.
- 05Step 05
Restock
Consumables and amenities replenished to par, so the next guest never finds an empty roll or a missing essential.
- 06Step 06
QA photos
The finished home is photographed for the record, proof of standard, and a paper trail if anything's ever in question.
- 07Step 07
Relist
Calendar and listing confirmed live, priced, and ready for the next booking.
Timing varies by home and season. The order does not.
Why us
The simple answer: an experienced team.
Operators who have done this across formats, sizes, and conditions, and turned struggling operations around. Not theory. Reps.
Formats operated
- Boutique hotels
- Luxury mountain glamping lodge
- Whole-home rentals
- Units that sleep 1–32+
- Events
Launch & setup
- Market analysis
- Acquisition & selection
- End-to-end launch
- Design, staging & setup
Revenue & growth
- Pricing + active revenue cadence
- 13+ channels + direct booking (no OTA fees)
- SEO + AI-search visibility · email · upsells
- STR ↔ mid-term hybrid for off-season demand
- STR tax strategy
Operations & care
- In-house cleaning, laundry & staging
- Bulk purchasing on supplies & linens
- Trade-rate vetted vendor network
- Operational turnarounds
- Claims & protection
9 hospitality companies built, operated, or scaled · 28 markets across 8 states · 273+ properties operated.
The economics
What one flat rate replaces
Fifteen percent of net puts an entire operating team on your property, the roles a serious rental would otherwise hire, vet, and manage separately:
- A revenue managerDynamic pricing from real market data, distributed across 10 channels.
- A 24/7 guest-experience teamScreening, messaging, and on-call support, day and night.
- An in-house cleaning companyCleaning, laundry, and turnovers run by us, not subcontracted out.
- A maintenance and claims deskVendor coordination, issue triage, and damage claims, handled.
- A general managerOne operator who owns the outcome and the statement, reconciled to the cent.
The rate
Full-service management, run to one standard.
One operator runs your Colorado Springs home end to end and answers for it. One flat rate. No tiers, no upsells, and no line items that appear after you have signed.
15%of net rental revenue
$300/mo floor
In a very slow month, 15% of net might not cover actively running your home, so $300 is the minimum. In any normal month you simply pay the 15%.
Everything included
- Dynamic revenue management + 10-channel distribution
- 24/7 guest communication and screening
- In-house cleaning, laundry, and turnovers
- Maintenance coordination and claims handling
- Monthly owner statement, reconciled to the cent
One rate. No tiers. No upsells. No surprise add-ons.
15% is charged on net rental revenue, your payout after OTA fees, before your split. $400 standard launch. Existing owners keep their current rate. We'll confirm it on the call.
Not ready for management? Start with an advisory audit.
A paid launch or portfolio audit for owners who want the roadmap first, no management commitment. Some move to management afterward. Some take the fix list and run it themselves, which is what the tier is for.
You will see the exact figures for your property on the call.
Free · no obligation · 30 minutes
Not every property is a fit, and we'll tell you.
- Weak locations
- Poor legal fit
- Unresolved safety or access
- Neglected homes needing major readiness
- Owners who resist standards
- Owners wanting fantasy projections
Saying no early is sometimes the most useful thing we can do.
Talk with Jake
Let's see if the property is a fit.
Tell us about the property, even if you already have a manager. Start with a 20-minute call.
Book a 20-minute call.
Free, no obligation. You talk to the founder, not a call center.
Part of The Xenia Network
Held to one standard.
Run within The Xenia Network, a founder-led collection of hospitality companies, with guest care by Xenia Hospitality Operations.
Explore the network →